Starbucks Job Openings – Market Research & Insights Lead


Job Description:

As a Starbucks Market Research & Insights lead, you will inspire teams and leaders to take action and make decisions by serving as the champion of our Customers and Partners (employees). In this role, you will lead a team of researchers to perform with excellence across a broad variety of research projects to suit the needs of the business. You will help others translate business questions into research objectives and, in turn, into studies and learning plans. You will serve as a consultant across a wide variety of teams, spanning—among others—marketing, product, R&D and Operations.

Job Responsibilities:

  • Collaborate with business partners and team members to translate business questions into research designs and customized reports
  • Tell compelling stories with data, making meaning for business stakeholders, and driving enterprise wide action
  • Leverage your deep experience to align research priorities to best serve the strategic needs of the organization
  • Act as a thought leader and collaborator in designing custom research plans, incorporating diverse approaches
  • Serve as catalyst for new and innovative research approaches across the team, and build capability among your team members
  • Serve as an influencer with VPs and above, representing the voice of our Customers and Partners
  • Master Starbucks research approaches to add value and impact incremental research capabilities

Job Requirements:

Qualification & Experience:

  • Compelling, persuasive oral and written communication skills
  • Mastery of experimental research design
  • Experience leading a high performing team of researchers
  • A seasoned approach in client relationships, with empathy as a key component
  • Knowledge of design research methods and approaches
  • Always in tune with the big picture, taking a strategic approach to research prioritization
  • Proven ability to build strong cross-functional relationships
  • Market Research & Insights experience in CPG, Retail or a Market Research vendor
  • Mastery of both quantitative and qualitative research methods
  • Experience visioning and leading end-to-end research, from scoping to planning, executing and reporting

Job Details:

Company: Starbucks

Vacancy Type:  Full Time

Job Location: Orlando, FL, US

Application Deadline: N/A

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