RTC-1 Employment Services
Job description / Role
Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers
Diagnose and repair of electronic, mechanical and electrical components of these systems
Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer
Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers
Document all installed equipment upon arrival such as make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary
Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is need to correct
Participate in company provided training opportunities on latest industry technologies
Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services
