Spa Therapist

Job description / Role

Delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies and the opportunity to earn qualifications while you work
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– To be fully aware of current and future services offered by the hotel and to make suggestions for improvement, expansion or creation of new services.
– To keep up-to-date with the Guest Survey Tracking System results and to seek to positively influence these results by following the Mövenpick Hotels and Resorts Brand Service standards.
– To have a thorough knowledge of Health and Spa Departments as well as other applicable services offered by the hotel
– To actively up sell all the appropriate Spa, retail and fitness services to the guests.
– To ensure that the departmental operation budget is strictly adhered to maximizing revenues and minimizing expenses.
– To organize and perform Beauty Therapy Treatments in rooms set up to the Mövenpick Hotel Jumeirah Beach Standards as detailed in the Departmental Operations Manual
– To effectively offer a consultation to each guest prior to the treatment
– To confidently recommend and up sell additional treatments to guests.
– To try to rebook them where ever possible.
– To ensure the treatment rooms are clean, well stocked up and are properly set up prior to commencing the treatment.