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Southwest Jobs – Provisioning Agent

Southwest Airlines

Southwest Jobs – Provisioning Agent

Job Description:

Southwest will provide a stable work environment with equal opportunity for learning and personal growth.  Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Provides legendary Customer Service by assuring aircraft is provisioned and fully serviced with supplies while in compliance with Company, contractual and regulatory requirements.

Job Responsibilities:

  • Provides friendly service to and maintains positive relationships with all internal and external Customers.
  • Works in a cooperative spirit to ensure the success of our Company.
  • Works in warehouse, preparing items for stocking and operating forklift and pallet jacks as necessary. Packs and repacks liquor, beer, wine containers and completes inventory with an electronic device.
  • Loads and stores multiple bags of ice for loading onto provisioning trucks.  Handles 30 or more bags of ice a day per shift.
  • Prepares perishable items for stocking on aircraft.
  • Reviews flight information to plan for snack flights.  Consolidates snacks which are consumed for future flights.  Packs and repacks entertainment kits and assures aircraft is equipped with such kits.
  • Loads, unloads and services Company aircraft.  Transports company material (COMAT) to and from aircraft.
  • Performs job in a safe manner in compliance with Company, contractual and regulatory requirements.  Safely drives and operates a provisioning truck in the airport ramp area.  Works in the vicinity of and between passenger terminals, aircraft, hangers, jetways, warehouses, and air freight facilities, both indoors and outdoors.  As qualified, operates all motorized ground service equipment (including bag tugs, golf carts, forklifts, pallet jacks, and passenger vehicles) assigned by the Company to complete airline operations.
  • May be exposed to a wide variety of weather conditions, jet and machinery noises, dirt and dust for extended period of time.
  • Works as a member of lean staff operating out of cities served by the airline.
  • Wears visual identification required by the Company, prominently displayed for ready recognition.
  • Responds to internal Customer inquiries.
  • Attends initial and ongoing training (classroom and on-the-job), and keeps current on knowledge, information, and equipment to gain proficiency.

Job Requirements:

  • High School Diploma, GED or equivalent education required.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • High school diploma or equivalent required.
  • Previous airline experience preferred
  • Must be able to obtain a Security Identification Display Area (SIDA) badge and meet all local airport requirements.
  • Must possess a valid U.S. driver’s license.
  • May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work international flights.
  • Must be able to perform the job functions within a limited space and able to lift and move items of 70 pounds and/or, more on a regular basis and repetitively lift weights of 25 to 65 pounds on raised surfaces.
  • Must be able to observe, and discern safety practices and communicate with Team members verbally and in writing.
  • Must be able to bend, stretch, and squat to position self while working in the designated work areas including aircraft galleys, provisioning vehicles, warehouse/office area, and other designated work areas.
  • Must be able to operate cutting tools to open supply boxes.

Job Details:

Company: Southwest Airlines

Vacancy Type:  Full Time

Job Location: Honolulu, HI, US

Application Deadline: N/A

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