Job Description:

Southwest will provide a stable work environment with equal opportunity for learning and personal growth.  Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

As an Organizational Design & Workforce Effectiveness Consultant, you will work closely with the Organizational Design and HR Business Partner team to apply organization design tools and techniques to assess, diagnose, design and deliver custom solutions needed to optimize and enhance organizational effectiveness. The incumbent will support organizational effectiveness projects through data collection and analysis, workshop facilitation, content design, and project management.

Job Responsibilities:

• Lead Organizational Design, Workforce Effectiveness, and Analytics Team projects and initiatives including, but not limited to indirect headcount planning, department re-organizations, and workforce metrics
• Utilize SWA org design methods, activities and tools for Org and Team structure, spans and layers analysis, org sizing, reporting lines, Org and Team effectiveness
• Lead department re-organizations using SWA org design methodology
• Create presentations to communicate narrative and story behind org design and workforce processes and proposals
• Collaborate with HR Business Partners, leaders, and FP&A to optimize workforce labor spend and assess the effectiveness of talent investments across categories of labor
• Interpret and reconcile workforce / headcount data
• Create presentations and tell the story behind workforce data and provide insights to customers and people leaders
• Leverage OrgVue, PRISM, Workday systems to create org chart / org design options, and understand headcount and org design metrics (spans, layers, labor cost)
• Support process to forecast and plan indirect workforce supply, demand, and attrition
• Develop OD guidelines and KPIs
• Must be able to meet any physical ability requirements listed on this description

Job Requirements:

• Must have advanced skills in Microsoft Office including Word, Excel, Outlook and PowerPoint and must have advanced presentation and formatting skills
• Communicates Effectively by making adjustments to fit the audience and the message; gains full understanding of requirements from a variety of Customers
• Adjusts course of action when necessary to meet commitments and responsibilities
• Navigate across diverse set of stakeholders to drive towards the ideal solution
• Learns new methodologies and system applications and adopts changes quickly; proactively finds answers
• Reviews, analyzes, and updates data received from multiple sources
• Asks the right questions to accurately analyze situations
• Plans and aligns priorities to meet shifting demands and meet commitment
• Identifies how other Department functions impact the success of Southwest and the challenges each face
• Must possess analytical problem solving skills and is able to interpret data and draw insights to assess the organization, recognize potential issues, diagnosis root causes, and craft viable solutions
• Recognizes the interdependencies of other Teams, functional areas, and Departments when making a decision Knowledge, Skills and Abilities
• Takes personal ownership to influence recommendations, judgments, actions, and decisions related to advising stakeholders
• Keeps Leadership up-to-date on project status considering the nuances of each internal Customer
• Understands and meets internal/external Stakeholder requirements, expectations, and needs
• Marshals resources (People, materials and support) to accomplish complex tasks
• Presents compelling arguments to support decisions with data to back up proposed solutions

Job Details:

Company: Southwest Airlines

Vacancy Type:  Full Time

Job Location: Dallas, TX, US

Application Deadline: N/A

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