Slack USA Careers – Site Reliability Engineer


Job Description:

  • Slack is looking for Site Reliability Engineers to design and build solutions focused on delivering a first-in-class experience for our employees. The Business Technology Engineering team builds, runs, and supports the core infrastructure that enables Slack employees to have a simple, pleasant, and productive experience at work.
  • This role will primarily focus on Slack’s internal cloud infrastructure systems – everything from building scalable user access processes to providing on-call support for critical production environments.

Job Responsibilities:

  • Act as a senior systems administrator for a variety of corporate applications running on Ubuntu and CentOS virtual machines.
  • Provide on-call support, critical issue remediation, and incident response for core infrastructure services.
  • Work with the Infrastructure Engineering team to help plan, build, and maintain systems and services running within
  • Slack’s Business Technology cloud environments, including Heroku, Amazon Web Services, and Azure.
  • Collaborate with multi-functional teams to deploy services to cloud environments. Formulate requirements and select appropriate technology and platform (eg. low-code integration, Platform-as-a-Service, or Infrastructure-as-a-Service).
  • Provide support to ensure the solution is deployed securely and efficiently.
  • Spec, deploy, and maintain internal tooling such as centralized logging, monitoring/alerting, and configuration management.
  • Build automation to reduce workload for routine tasks and assist with security and audit requirements.

Qualification & Experience:

  • Have strong familiarity with Chef, Terraform, Linux system administration, and integrating with RESTful API web services.
  • Have extensive experience running and maintaining a variety of cloud infrastructure providers, particularly Amazon Web Services.
  • Have set up and deployed redundant logging, monitoring, and alerting systems for critical infrastructure, such as
  • Prometheus and Grafana.
  • Have worked to transform environments to “Infrastructure as Code” and templated and automated routine work.
  • Are familiar with running and maintaining Tomcat, Python/Django, and PHP web applications.
  • Know the importance of documentation and have a track record of writing clear and concise specifications and runbooks.

Job Details:

Company: Slack

Vacancy Type: Full-time

Job Functions: Sales

Job Location: San Francisco, CA, US

Application Deadline: N/A

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