Shisha Crew

AWJ Investments

Job Purpose:
To up sell a variety of Shisha products to the clients within the Restaurant in a happy, fun, positive and friendly manner, the main responsibility is to be knowledgeable about your product promote and sell Shisha to maximize sales

Key Result Areas:

  • To be punctual with an exceptional appearance in full uniform and appropriate footwear.
  • Regard all guests with a smile, happy, friendly, and professional attitude.
  • Ensure a clean, safe, and well-maintained restaurant area.
  • Ensure a clean, safe, and well-maintained workstation.
  • To ensure a timely and safe delivery of product from sale.
  • Work closely, assist and communicate with the waiters and floor staff listening and understanding instructions paying attention to what is happening around you
  • Promote and sell Shisha products for maximum sales.
  • Must be available to answer questions, queries effectively, ensuring the client’s needs are met throughout the whole of their visit
  • Seeking guidance from floor staff and supervisors for complaints and issues when necessary.
  • Understand the infirmary procedures and assist anyone in need of medical attention.
  • Must be energetic and fun, willing to approach, engage and sell to clients.
  • Provide exceptional customer service, a great work attitude and professional service to ensure clients’ overall experience.
  • Report any breakage to the supervisor

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