Service Owner- Device Management

First Abu Dhabi Bank

Job Description

Area of Expertise:SCCM, Intune, Vulnerability Management

  • Responsible for managing the services for BAU and Projects
  • Responsible for the design, build, implementation, of end point management solution such as SCCM and Microsoft Intune.
  • Responsible to design and give solution to business application as per company requirement to secure the data and utilize managed services by company.
  • Work on end to end planning & configuration of Intune for Device management which includes Intune MDM, MAM etc.
  • Work with Internal stakeholders to architect and business solution for respective owned technologies.
  • Manage the team members and align them on projects & BAU Tasks to full fill the delivery requirement.
  • Managing multiple services as owner and End to end management.
  • Responsible to manage Incidents, Problem management, BAU tasks & Managing infra and business project with the alignment of team members.

Years of Experience

  • Overall, 15-20 years of experience in device and endpoint management.
  • 5-8 years of handling technical projects and experience of min 2-3 years in SCCM planning & Implementation

What technical skills are required to be successful in this role

  • Experience with SCCM
  • Experience with Intune
  • Experience in Vulnerability Management
  • Understanding of Azure AD ,ADFS
  • Background in Windows Desktop/server Deployment and Management
  • Understanding of deployment of solutions with Intune for application packaging, and distribution
  • Device compliance monitoring and reporting
  • Scripting knowledge in PowerShell
  • Certifications – Microsoft SCCM and Intune


  • Extensive knowledge of Microsoft End point Manager (Previously known as SCCM)
  • Azure Active directory Knowledge
  • Good understanding of Active Directory and Windows environment
  • Familiarity with managing different device types such as Windows, Android and IOS devices
  • Knowledge of Azure Active Directory, Federation services,
  • Familiarity with deploying software updates and vulnerability fixes in an enterprise environment
  • Good knowledge of deploying software to endpoints using various technologies like AppV
  • Good knowledge on reporting using SCCM and Intune
  • Knowledge on Cloud IaaS, PaaS & SaaS
  • Knowledge and concepts of Azure AD identity-based security.
  • Good experience in configuration & planning of Microsoft Intune (MAM, MDM)
  • Minimum 2-3 years working experience of planning, Design and Implementation of Device and Endpoint management solutions
  • Must have any of the Microsoft certifications.
  • Experience of Financial organization is preference to plan security controls on applications.
  • Good communication skills
  • Good knowledge and experience of managing services, Incidents, Problem management,
  • Experience of managing the team of multiple technologies.
  • Min 2-3 years total experience in designing/Implementing of cloud product specially Intune, Azure information protection and Microsoft Cloud App security.

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