Service Operations Manager

RTC-1 Employment Services

Job description / Role

Position Title: Service Operations Manager
Employment Type: Full Time
Salary: up to 20,000 AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
The hiring company is one of the leading Modernize Elevators and Escalators Installer in the UAE

Job Role:
Oversees all elevator and escalator maintenance contracts
Supervises Service Field Managers, Engineers, Coordinators, Call Canter and employees by providing direction and training, and communicating company policies, procedures and objectives
Visits job sites and performs quality audits to ensure that route work is being completed efficiently and, in a cost, effective manner
Uses accounting reports to review route management and call backs which includes, making necessary changes to improved profitability
Maintains the repair backlog healthy by completing the repairs and producing enough opportunities
Administers company safety program
Follows ASSA, SBO, Critical Items & PCI closeouts

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