The Server position provides an expertly served beverage or dining experience; anticipating the guests’ needs, maintain guest satisfaction.
ESSENTIAL FUNCTIONS :
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Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.
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Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
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Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
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Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
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Breakdown, clean and set-up of tables, buffets, and food stations.
EXPERIENCE :
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Proven restaurant serving or waiter experience
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Hands-on experience in cashier duties
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Attention to cleanliness and safety
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Patience and customer-oriented approach
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Excellent people skills with a friendly attitude
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Responsible and trustworthy
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School degree is a plus
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Proficiency in the English language, Arabic is a plus