The Server position provides an expertly served beverage or dining experience; anticipating the guests’ needs, maintain guest satisfaction.
ESSENTIAL FUNCTIONS :
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
Breakdown, clean and set-up of tables, buffets, and food stations.
EXPERIENCE :
Proven restaurant serving or waiter experience
Hands-on experience in cashier duties
Attention to cleanliness and safety
Patience and customer-oriented approach
Excellent people skills with a friendly attitude
Responsible and trustworthy
School degree is a plus
Proficiency in the English language, Arabic is a plus