Senior Operations Executive

Job description / Role

Position Title: Senior Operations Executive
Employment Type: Full-time
Salary: up to 8,000 AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the client:
The hiring company is a one stop shop, top of the line Business Setup Agency in Dubai that provides business setting up services as well as long term business needs support

Job Role:
• Facilitates processing of applications by preparing documents for visa and trade license (new/renewal/cancellation) applications
• Liaises and provides support in facilitating relevant procedures for visa (new/renewal/cancellation) applications to the in-house PROs on a daily basis
• Evaluates and sends out assessment to Client Relations Manager/s and Executive/s in order to ensure that clients are advised of the pending documents and the same are completed before initiating the processing of the application
• Follows up pending documents with CRM team through telephone and email communication in order to initiate the application process
• Requests invoices from the Accounts Team pertaining to any visa (new/renewal/cancellation) applications or procedure requiring the assistance of our PROs
• Assists Client Relations Manager/s and Executive/s in providing support to clients in setting up their company’s WPS registration, and or providing Manages release of documents via email relating to any visa and trade license (new/renewal/cancellation) applications such as but not limited to the following: job offer and labour typing form, labour card cancellation typing form, Employment Visa, Residence Visa, Trade Name Reservation Certificate, Initial Approval Certificate and Trade License on a daily basis.
• Manages sending of timeline emails to clients relating to any visa new applications, renewals and cancellations.
• Manages release of email advise to clients whose company has a WPS block and assist them in clearing the same
• Prepares monthly reports