Senior Engineer – Manager- Network Operations

First Abu Dhabi Bank

Job Description

Generic Accountability

  • Senior Engineer – Manager as part of the Core Delivery team aligned to a particular service
  • Ideally through experience you will enhance your skills across multiple specialization’s

Specific Accountability

  • Lead the team of the Network Engineers
  • Support production networks across domestic, international, and public clouds
  • Network administration and performance tuning
  • High-availability management
  • Network performance and problem management
  • Identify and fix security vulnerabilities
  • Vendor/OEM coordination
  • Participate in application DR activities from the Networks side
  • Major incidents/Severity 1 call handling and leading to resolution across multiple teams
  • Preparation of the RCA (Root Cause Analysis)
  • Adhere to Change Management Process
  • Mentor other team members and junior engineers
  • Implement industry-best practices (Service Improvement Plans)
  • Document risks/SPOF in network designs
  • Actively participate in various technology projects as a SPOC from the Network Operations team
  • Works across multiple Service Delivery Teams


  • 10+ Years of Experience in Networking design and Operations
  • Ability to coach and guide the team of engineers
  • Ability to identify requirements and create a solution architecture that meets identified requirements
  • Provide specialized hardware/ software/ network problem diagnosis/ resolution for bank’s network.
  • Knowledge of AWS and AZURE architectural principle and key networking services such as AWS Global Infrastructure, VPC, S3, EC2, Route 53, Transit Gateway, Direct Connect, MS Azure VNET, VNet-Peering, Private Link, vWAN, Express route, Firewall, Load Balancer.
  • Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
  • Ability to lead design/configuration/deployment of network projects
  • Routing, switching and wireless technologies and corresponding protocols
  • NAT, VPN, encryption methods and technologies, MPLS Configuration
  • Network Access Control technologies
  • WAN Optimization and SD-WAN
  • Experience in troubleshooting and fixing common misconfigurations as well as doing Root Cause Analysis for any of the above technologies
  • Ability to communicate (verbally and in written communication) effectively with FAB and internal team, IT leadership and support teams during conference calls.
  • Ability to implement changes as required based on the nature of issue. Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
  • Hands-on experience in designing interactive applications, automation solutions, or service management solutions (Cisco DNA, Cisco Nexus Dashboard, MSO, IPAM tool)
  • Strong analytical and reasoning skills with an ability to visualize processes and outcomes
  • Experience in system performance monitoring and tuning
  • Integrates software or existing solutions with existing systems
  • Ability to develop test plans and quality assurance procedures
  • Recommends changes in policies and procedures

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