Senior Associate, Strategy & Operations – Product Foundation


Company Description

Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

Job Description

The Product Foundation org enables rapid iteration and innovation at Twitter scale.  Product Foundation is a full stack org that serves both end users — the people who use Twitter every day — and internal product teams within Twitter. It comprises four pillars: Client Foundation (responsible for the overall UI and infrastructure of our consumer clients including iOS, Android, Twitter Lite, and Web), Core Services (responsible for the building blocks & API that power the core user experience on Twitter), Media Infrastructure (responsible for powering the sharing and consumption of images, gifs, videos, and live videos), and Product Learning Platform (responsible for gathering and organizing the behavioral information that allows product teams to learn about their customers’ needs and what features could be built to fulfill them).

What You’ll Do:  

You will report to the Engineering Strategy & Operations Lead, and own and drive Product Foundation Strategy & Operations. You will partner heavily with leadership, Product Managers, Engineering Managers, Technical Leads, and Engineers.  Specifically, you will:

  • Lead effective organizational change of strategy and operational norms, focusing on productivity and operational excellence and building alignment with the broader Engineering and Experience organization.

  • Reset and then drive the operational / execution cadence for the entire org in service to Company priorities.

  • Drive end-to-end processes aimed at improving execution, productivity, and outcomes in areas such as but not limited to: hiring, headcount tracking, budget tracking, business portfolio health, Mergers & Acquisitions, and OKR/goal tracking.

  • Drive and orchestrate the overall quarterly and company-wide planning processes.

  • Drive technical programs using your knowledge of engineering, ML, and Data Scientist roles and work.

  • Drive effective communications with the leadership team, and help drive the leadership-team’s accountability and follow-through.

  • Identify and execute ad-hoc strategic projects – everything from defining new opportunities to executing cross-functional initiatives aimed at improving how we build.

  • Bring key insights and trusted independent advice; service as a consultant and trusted advisor.

  • Overtime, grow into a trusted delegate and strategy contributor.


  • 6+ years strategy, operations, and program-management experience preferably with 6+ years of experience in business and technical strategy and planning.

  • Experience developing and program-managing company-wide and organization-wide projects.

  • Experience working in tech, preferably companies in-between the start-up and established-company stage.

  • Experience in organizational change across a distributed team.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Twitter is committed to working with and providing reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

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