Black Pearl
Job description / Role
Our client, a luxury furniture retail company in Dubai is urgently looking for a Sales Executive / Design Consultant – Luxury Furniture who will be based in their Dubai showroom. Reporting to the Branch Manager, you will be primarily responsible for approaching customers as they enter the store, inquiring about the type of furniture they want, strongly knowledgeable in furniture layout, making suggestions as they show customers around and closing the sale. You must also answer any questions the customer asks, conduct suggestive selling so as to move multiple products, process the paperwork and arrange financing when needed.
Other responsibilities will include but not limited to:
Maintain a tidy and professional workspace that is both alluring and welcoming to new and returning customers.
Provide unparalleled customer service based on extensive knowledge of all merchandise and genuine desire to match clients requirements.
Assist management with all backroom logistics and organization.
Rearrange the sales floor to meet all-new layouts and specifications.
Use computer systems to create, edit, cancel price holds and layaways.
Work with design team support to ensure client’s requirements are met.
Maintain professionalism to customers’ questions about products, prices, availability, product uses, and credit terms.
Recommend products based on customer needs and desires, answered questions regarding products
Maintain a knowledge of sales, promotions, store policies, and security practices
Prepare sales slips and contracts, arranged delivery and facilitated special requests and orders
Sell ancillary products such as insurance and service contracts, arranged financing options for customers
Provide knowledgeable, honest, and superior customer service.
