Sales Analyst and Performance


Job Description

Deutsche Post DHL (DPDHL) is the logistics provider of the world with over 520,000 employees in more than 220 countries and territories. DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Connecting People. Improving Lives.

Currently, we are seeking for
Sales Analyst and Performance. In this role, the successful candidate is to develop and administer sales planning & effectiveness plans and processes to increase market share, sales volume, effectiveness and efficiency of the sales function, and enhance sales and marketing standards in line with business needs and objectives, DPDHL guidelines and policies

Key Responsibilities
  • Execute sales planning and effectiveness processes
  • Undertake initiatives and activities across various areas of sales to increase effectiveness of the sales function
  • Study and understand business, competitors and customers to identify information needs
  • Work with external research house to achieve data integrity and generate analytical study from available sales database
  • Analyze and verify product availability in the plant/ factory in accordance with orders placed by the sales force
  • Prepare analysis reports for the sales planning/information managers
  • Maintain a full and high level of customer data quality
  • Support sales management with appropriate reporting tools and impart training on new technology
  • Manage sales system and database to ensure efficient and accurate data processing
  • Provide input for budgeting and sales incentive program design
  • Prepare adequate and timely materials to support front line sales teams in sales cycles
  • Periodically analyze the sales channels and sales organization to explore opportunities for optimization cost of sales
  • Undertake audits of sales processes, competencies and performance
  • Schedule and execute sales training and coaching programs to raise current skill levels of sales management
  • Often explain facts, practices, policies to both internal and external parties, sometimes use influence to convince others who have a desire to reach agreement to accept new concepts, practices, and approaches
  • Identify problems that may not be clear in own area of authority and modify work methods accordingly without the benefit of defined procedures

Management Responsibility
  • Individual contributor who may manage two or fewer employees
  • May direct the work of other lower level professionals or manage processes and programs
  • Coach and review the work of lower level professionals

Job Skills
  • Sales Process, Sales Effectiveness, Reporting, Business Development, Revenue Growth, Sales Forecasting, Market Segmentation, Market Share, Competitive Landscape, Sales Channels, Sales Trainings, Sales Targets, Market Trends, Emerging Technologies, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications & Experience:

Education Level – Bachelor’s Degree or equivalent experience/qualification
Experience Level – more than 4 years

We offer:
  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Flexible working hours with the possibility of occasionally working from home upon agreement
  • Possible further career development
  • Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at

TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry,
when people think of forwarding; we want them to think DGF because we have:
  • The largest global network with more than ~30,000 passionate employees
  • The most efficient processes and fastest response times
  • The best solutions and best customer service

Our Vision:
The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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