
Bharti Airtel
Job Description:
To formulate & ensure implementation of effective & efficient acquisition strategies for the B2C business in a defined territory (zone), so as to enhancing the leadership position.
Job Responsibilities:
- Building channel productivity
- Increase distribution spread
- Increase net additions and acquisition rental revenue
- Managing customer relationships to minimize churn
- Managing team performance and motivation in a highly competitive market
- Managing workforce to leverage opportunities for cross-selling of different products
- To ensure customer Satisfaction by keeping a check on complaints/ wrong commitments by team/ enquires etc
Job Requirements:
- 100% + penetrated market.
- Channel partners ROI
- Ensuring customer satisfaction through proper handling of customer service team, and through training of sales professionals on sensitivity to customer needs
- Maintaining a good level of employee engagement
- Maintaining high revenues and profits despite lower call charges
- Managing customer relationship in the face of increasing competition
Qualification & Experience:
- (Top companies- 4-6 yrs Other companies – 5 – 7 yrs)
- Experience of managing distribution, retail, and key account handling is a must.
- Mgr: 4 – 6 yrs
- Sr Mgr: 5 – 7 yrs
- Tier I/II MBA / PGDBM /Engg grad (BE/ BTech)
Job Details:
Company: Bharti Airtel
Vacancy Type: Full Time
Job Functions: Sales
Job Location: Tamil Nadu, India
Application Deadline: N/A
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