Ricoh Jobs in Dallas – Records Clerk


Job Description

Under the supervision of the Ricoh Records Manager, Records Supervisor, or Site Manager, pursuant to the firm’s records management procedures and guidance, oversees and coordinates daily tasks, workflow and special projects within the Records Management Department; including, but not limited to, creation, tracking, monitoring, labeling, delivery, closure and storage of active and/or inactive client or firm files. Interfaces with supervisors, co-workers, and other staff members for the purpose of exchanging information. Most contact is internal to the organization.

Job Responsibilities:

  • Monitor Records Management email and voicemail boxes and responds
  • Sort, classify, and code material for filing and shelving.
  • Scan records as directed, saving images in accordance with ESI policies and procedures.
  • Receive and process records transferred to inactive storage in accordance with established schedules.
  • Retrieve and arrange file delivery as requested.
  • Access, compile, gather, and issue requested records and information.
  • Prepare new files within file classification plan.
  • Perform basic records center operations in accordance with established RIM procedures.
  • Generate labels and bar coding as necessary to track files.
  • Communications with offsite storage vendors.
  • Receive files for entry into Records Management System (RMS); review for accuracy and enters data.
  • Respond to specific requests by searching, locating, retrieving, and delivering records or information through established procedures and delivery systems in a timely manner.
  • Accurately performs filing and interfiling of loose items on timely basis.
  • Perform database queries and reports of activities as needed.
  • Perform assigned tasks that support the organization’s legal hold process.
  • Perform assigned tasks supporting the implementation of the organization’s approved retention schedule.

Job Requirements:

  • Ability to take direction and perform tasks accordingly.
  • Experience with Microsoft Excel preferred
  • Familiar with file room operations.
  • Minimum high school diploma or equivalent.
  • Seek feedback from others and opportunities to learn new skills.
  • Excellent customer service skills.
  • Collect metrics and communicate project status.
  • Build effective and lasting working relationships.
  • Ability to learn and become competent with firm’s record systems which may include Legal Key, Elite, File Surf, Interwoven and/or Outlook.
  • Provide customer service.
  • Understand agreements with vendors and service providers; establish good working relationships with vendors and firm employees.
  • Good typing skills and basic computer skills
  • Identify conflicting task instructions and notify management.
  • Diligent attention to detail very important.
  • Experience in operating office equipment such as reprographics equipment, calculators, and reader/printers preferred.
  • Team work and sense of urgency as required.
  • Communicate appropriately verbally and in writing.
  • Manage physical boxes.
  • Exercise good judgment by making sound and well-informed decisions.
  • Strong customer service and communication skills.
  • Verify appropriateness of authorization.

Job Details:

Company: Ricoh

Vacancy Type:  Full Time

Job Location: Dallas, TX, US

Application Deadline: N/A

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