Retail Director

Chalhoub Group

At Chalhoub, creativity is a team effort! Working as aRetail Director you will beresponsible for ensuring that Store Directors/Managers maximise the commercialperformance of their retail shops and deliver exceptional Guest Experience. You willalso be responsible for establishing a bridge between back-office and their network of stores which theycontrol/audit on a continuous basis and implement corrective solutions and actions.

  • You will understand the brand strategy and cascade within your given network
  • In conjunction with Marketing, ensure the full implementation of the of marketing and CX strategiesand programs
  • Implement Brand guidelines taking in consideration each market specifications
  • Agree on a yearly calendar of sales with commercial team
  • Control discount and margins to insure constant business profitability
  • Follow up periodically on the sales figures per line and stock at hand (Sell-Out)
  • Manage potential shortages, review orders and inform merchandising team on the status
  • Record, monitor and analyze market trends, competitorsactivities
  • Provide commercial withquantitiveand qualitative reports using data from market studies and in-house system
  • Define sales target per sales team member
  • Manage the P&L for the brand at hand
  • Monitor the performance of the brand and send recommendation
  • Manage theorganisations resources within budget guidelines
  • Provide prompt, thorough, and accurate information to keep management appropriately informed ofthe brands financialposition
  • Develop and motivate team members to ensure transfer of know-how and continuous positive workenvironment
  • Monitor team members performance and provide formal and informal feedback and appraisal in ordertomaximiseefficiency

What you’ll need to succeed

  • Previous Retail Director experience within the GCC region
  • Ecommerce and omnichannel experience
  • Ability to travel across the region will be required on a monthly basis
  • International experience is a big plus
  • Arabic is a must
  • Focus on KSA Market
  • Might be based in either KSA or UAE

What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,

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