Restaurant Manager – Abu Dhabi

Job Purpose

  • To manage the smooth and efficient operations of the Outlet within Brand guidelines to ensure maximum customer satisfaction and profitability

Job Requirements
Education/Certification and Continued Education

  • Graduate in a relevant technical or business related discipline

  • Tertiary qualification in Hotel Management

Years of Experience

  • 4 to 5 years relevant experience, with 1 to 2 years experience in a management role

Essential Roles and Responsibilities
Functional Roles and Responsibilities

  • Ensure that the outlet operations and brand guidelines are adhered to as required by the company and the franchise standards.

  • Oversee all cash management procedures including system transactions, control the voiding system, opening & cash out procedure, system reconciliation, daily banking procedures etc.

  • Handle customer queries /comments to maximise customer satisfaction.

  • Adhere to the strict statutory requirements and established health, hygiene & safety policies and standards within the Outlet

  • Gather market intelligence and provide feedback to enable the Area/ Operations Manager to plan future strategies and action plans to stay ahead of competition, increase sales.

  • Ensure compliance with all legislation and ATG policies and procedures

  • Prepare weekly reports and provide relevant feedback and suggestions to the Area/ Operations Manager to maximise operational efficiency.

  • Seek new opportunities to drive and create additional sales

  • Ensure all products delivered to customers are as per brand standards.

  • Manage wastage and variance as per agreed targets.

  • Manage staff schedules and leave plans to ensure optimum staffing at all times.

  • Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands.

People Management Roles and Responsibilities

  • Provide leadership and direction to subordinates towards the achievement of goals and objectives.

  • Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles
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