Relationship Coordinator

Abdullah A. AlMoosa Enterprises - Arenco Group

Job description / Role

• Managing phone calls and scheduling meetings
• Maintaining Tenant records/data
• Maintain computer and manual filing systems
• Generate reports
• Building and maintaining sustainable relationships with key customers.
• Overseeing the relationship with customers handled by the Relationship Team
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest offers and deals in order to keep them engaged.
• Expanding the customer base by upselling and cross-selling.
• Conducting business reviews using CRM/ERP programs.
• Knowing your competition and strategizing accordingly
• Maintain a positive attitude focused on customer satisfaction.

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