Receptionist/Administrator

Job Summary
Supporting a team of professionals, the individual will be required to demonstrate initiative and work as an enthusiastic team member in accordance with the organisation’s office routines and procedures, keeping in mind the overall business objectives.

Job Responsibilities

• Provide internal staff with professional administrative support including taking accurate and properly detailed messages
• As the first point of contact for most clients, answer telephone enquiries in an efficient, friendly and professional manner
• Ensure company phone directory and internal extension numbers is kept up to date and issued to all relevant employees
• Collect and distribute daily mail
• Take responsibility for ordering necessary office supplies
• Ensure the front office and reception is clean and tidy at all times
• Maintain a well groomed and business like appearance
• May also provide administrative and secretarial support to Senior Management on request
• Greeting visitors, offering them refreshments and directing them to the right person
• Record and handle all incoming and outgoing couriers
• Answering calls and taking messages
• Screening phone calls
• Maintain the meeting room diary
• Assist with booking travel and making hotel arrangements where necessary

Job Requirements

• Strong administration skills – organised, thorough, systems orientated with meticulous attention to detail
• Ability to communicate at all levels
• Ability to use Microsoft Office including Word, Excel, Access and PowerPoint
• The ability to create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service
• Proactive, punctual and reliable
• Well presented and well spoken
• Vibrant nature
• Needs to be able to manage competing priorities and may need to manage pressure that results from this
• Enjoys dealing with people daily and is tolerant of demanding people, polite but assertive