Quality Assurance and Training Executive

RTC-1 Employment Services

Job description / Role

• Position Title: Quality Assurance and Training Executive
• Employment Type: Full Time
• Salary: up to 10,000 AED all-inclusive, depending on experience and qualifications
• Job Location: Dubai, UAE

About the Client:
• The hiring company is one of the leading distribution and logistics provider for international consumer brands

Job Role:
• Introduce and develop training objectives and learning programs by conducting training analysis and development plans according to specific brand requirements
• Champion a training culture within the restaurant team to ensure talent development plan is implemented through, coaching and effective training sessions
• Assists unit managers on selection, recruitment, hiring and onboarding within the company HR department to ensure sufficient manpower requirements for the brands
• Monitor all shops management staffing levels and talent acquisitions in order to achieve and maintain operational requirements
• Contribute towards the employee development and retention strategy, through learning and development culture
• Motivate staff to implement various selling techniques to promote our products and services to ensure optimum levels of customer service and sales targets are achieved
• Engage in continuous training – identify areas for improvement within the team and act upon accordingly
• Develops the team in at all levels to deliver exceptional customer experiences in all restaurant brands
• Develop a culture where managers inspire and motivate their teams and help individuals reach their true potential and encourage innovation through people
• Create induction plans for new team members on all levels within the restaurant brands including Management level, team members (current and new) have completed company, product knowledge assessment reviews and have passed to company and brand standards
• Reviews restaurant environments and key business indicators to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to take action and achieve operational goals

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