Project Manager

Job description / Role

Strategy & Planning
• Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders. (K.O meetings – Transition scope)
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. (Emails, Status update Queries, Project updates)
• Liaise with project stakeholders on an ongoing basis. (Daily /Weekly status updates – Drop Box)
• Set and continually manage project expectations with team members and other stakeholders.(Internal & External Meetings)
• Plan and schedule project timelines and milestones using appropriate tools.(MS Project)
• Track project milestones and deliverables. (Key)
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas. (Key)
• Define project success criteria and disseminate them to involved parties throughout project life cycle. (to ensure on time completions of projects)
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements. (RCA , Risk Analysis, Lessons Learnt)
• Develop best practices and tools for project execution and management. (ISDP & TTMP)

Acquisition & Deployment
• Estimate the resources and participants needed to achieve project goals. (Resource Planning, Weekly delivery planning meetings)
• Draft and submit recommendations subsequent to budget changes when/where necessary. (Variations within implementations)
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company. (Docucare, Analysts, Engineers)
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitment if necessary during project cycle. (Mega deals / Qtr end implementations etc)

Operational Management
• Direct and manage project development from beginning to end. (Project Scope & Timelines)
• Develop full-scale project plans and associated communications documents.
• Delegate tasks and responsibilities to appropriate personnel. (Technical lead/Account Manager etc)
• Identify and resolve issues and conflicts within the project team. (Team Spirit)
• Identify and manage project dependencies and critical path. (Both XEM & Client)
• Develop and deliver progress reports, proposals, requirements documentation, and presentations. (Use templates)
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans. (Changes are a constant hence be proactive to identify those early)
• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.(Mentor & Coach)
• Build, develop, and grow any business relationships vital to the success of the project.