Michael Page
Job description / Role
As a Process Re-Engineering Officer, you will work with business stakeholders to understand their processes, re-imagine them, and provide innovative solutions to improve the business outcome and performance in areas such as cost, service, quality, and speed through changes in processes and improve the customer experience.
Client Details
A financial services company with a strong footprint in the country.
Description
* Work closely with stakeholders to understand current business processes and identify opportunities for process re-engineering and technology enabled improvement.
* Define business cases, work with stakeholders to understand and prioritise their needs, and working closely with developers, testers, and other stakeholders through implementation.
* Work from inception through implementation and beyond to ensure successful delivery of new systems capabilities.
* Plan and lead continuous improvement efforts utilising BPR tools and methodologies.
* Assisting with user change management, including training and communication plans.
* Provide technical advice on processing technology, capability, risks, costs.
* Managing issues and risks for innovation projects, ensuring mitigation and contingency plans and escalating as necessary.
Job Offer
* Exciting project portfolio and the opportunity to work on interesting projects.
* Strong growth opportunities within the organisation.
