Piedmont Airlines Application – Customer Service Agent

Piedmont Airlines

Job Description:

Customer service agents work together as a team to provide excellent customer service and meet corporate objectives.  Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks. Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, calculating baggage and cargo weights, and other duties as assigned.

Job Requirements:

Qualification & Experience:

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels
  • Able to lift up to 70 pounds
  • Ability to work all shifts, all days including nights, weekends, holidays
  • Assist disabled customers
  • All shifts including weekends, nights, holidays and/or irregular shifts
  • Valid driver’s license
  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
  • High school diploma or GED
  • Handle objects up to 70 pounds regularly
  • Successful completion of training course
  • The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
  • Use of computers and other office equipment
  • At least 18 years of age
  • Work outside in all weather conditions

Job Details:

Company: Piedmont Airlines

Vacancy Type:  Full Time

Job Location: Wilmington, NC, US

Application Deadline: N/A

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