Supervisors must keep both the company goals and customer expectations in mind when overseeing daily operations. In this role you will provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions. Responsibilities include briefing and distribution of training material/checklists to mentors, creating and coordinating schedules and providing hands-on assistance to the Training Department along with feedback to direct managers. Approve employees for release to duty after completion of training programs. This position requires the successful candidate to work a varied work schedule.
Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines. Manage the operational activities of the department in accordance with established policies and procedures. Manage a staff of employees with varied duties. Administrative duties may include daily/weekly/monthly reports. Maximize operational performance for the station by adjusting to changes in operational conditions and pro-actively solving problems. Supervise, direct and monitor personnel in the completion of their duties and make adjustments, as necessary, to ensure on-time performance and quality customer service. Provide support when employee absence affects the operation. Other duties as assigned.
- Ability to work independently, set and meet own deadlines
- Ability to work well with all levels of management and support staff
- Able to defuse conflicts among subordinate employees
- High School Diploma or GED
- At least 18 years of age
- Flexible schedule
- Familiarity with MS Office Suite
- Outstanding organizational skills and ability to multi-task
- Valid Driver’s License
Company: Piedmont Airlines
Vacancy Type: Full Time
Job Location: Wilmington, NC, US
Application Deadline: N/A