Parent Relations Executive (UAE Nationals) – Abdulla Bin Otaiba Charter School

Parent Relations Executive (UAE Nationals) – Abdulla Bin Otaiba Charter School

Aldar Education is currently seeking an outstanding Parent Relations Executive (PRE) for Abdulla Bin Otaiba Charter School in Abu Dhabi for the next Academic Year 2021 – 2022.
In September 2021, ABO will be starting its 3rd year of opening. ABO follows the US Curriculum and is a large and thriving Charter School, with @ 1500 students, from KG1 (FS2) to Grade 4(Year 5). The ABO aim is to be a collaborative, student centred school, to constantly develop staff, to develop stakeholder voice and to keep evolving in our practice, so demonstrating a change agent attitude.
Successful candidates will have a ‘can do’ attitude, as life in a Charter School can be challenging at times, but equally highly rewarding, as our impact upon student learning is clearly visible every day. A sense of humour is vital too!
The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.
This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.
RESPONSIBILITIES
  • Maintain open lines of communication with existing parents throughout the year.
  • Send updated notifications from the Leadership Team and teachers via email and Newsletters.
  • Mange the feedback process, acting as the initial point of contact for parents to ask questions or raise any issues.
  • Liaise with the school faculty to resolve these issues and keep a record of any such queries.
  • Share weekly reports with the school Principal on parent feedback and ensure the escalation process and complaints procedure is complied with.
  • Organize parent/community events in order to engage parents in school activities and celebrations.
  • Support and advertise the school’s parent engagement activities.
  • Manage and develop the school communication channels, such as newsletters, to ensure the school’s parent population is fully aware of the school’s activities as a key driver of customer/student retention.
  • Undertake regular surveys of new parent views on enrolment process and other subjects of relevance.
REQUIREMENTS
Minimum Qualifications :
  • Bachelor’s degree certificate
Minimum Experience :
  • At least 2 years of experience in a customer facing role in the region.
  • Previous experience in the Education sector is preferable.
Job Specific Knowledge & Skill :
  • Arabic speaker is preferable with fluent English communication skills, written and oral
  • Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
  • Excellent office management skills
  • Proficient in operating PC, Facsimile, Photocopier, Telex and various office machines, including working knowledge of prevailing popular application software and spreadsheets.
  • Ability to type in English and take shorthand at the required Company rates
WHAT WE OFFER
Aldar Education are a family of world-class, child centered, and innovative schools based in the UAE. We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training. Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves. Aldar Education are keen to hear from like-minded, forward thinking school leaders who would welcome the challenge and opportunities that we have to offer.
Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

Qualifications

Aldar Education is currently seeking an outstanding Parent Relations Executive (PRE) for Abdulla Bin Otaiba Charter School in Abu Dhabi for the next Academic Year 2021 – 2022.
In September 2021, ABO will be starting its 3rd year of opening. ABO follows the US Curriculum and is a large and thriving Charter School, with @ 1500 students, from KG1 (FS2) to Grade 4(Year 5). The ABO aim is to be a collaborative, student centred school, to constantly develop staff, to develop stakeholder voice and to keep evolving in our practice, so demonstrating a change agent attitude.
Successful candidates will have a ‘can do’ attitude, as life in a Charter School can be challenging at times, but equally highly rewarding, as our impact upon student learning is clearly visible every day. A sense of humour is vital too!
The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.
This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group.
RESPONSIBILITIES
  • Maintain open lines of communication with existing parents throughout the year.
  • Send updated notifications from the Leadership Team and teachers via email and Newsletters.
  • Mange the feedback process, acting as the initial point of contact for parents to ask questions or raise any issues.
  • Liaise with the school faculty to resolve these issues and keep a record of any such queries.
  • Share weekly reports with the school Principal on parent feedback and ensure the escalation process and complaints procedure is complied with.
  • Organize parent/community events in order to engage parents in school activities and celebrations.
  • Support and advertise the school’s parent engagement activities.
  • Manage and develop the school communication channels, such as newsletters, to ensure the school’s parent population is fully aware of the school’s activities as a key driver of customer/student retention.
  • Undertake regular surveys of new parent views on enrolment process and other subjects of relevance.
REQUIREMENTS
Minimum Qualifications :
  • Bachelor’s degree certificate
Minimum Experience :
  • At least 2 years of experience in a customer facing role in the region.
  • Previous experience in the Education sector is preferable.
Job Specific Knowledge & Skill :
  • Arabic speaker is preferable with fluent English communication skills, written and oral
  • Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
  • Excellent office management skills
  • Proficient in operating PC, Facsimile, Photocopier, Telex and various office machines, including working knowledge of prevailing popular application software and spreadsheets.
  • Ability to type in English and take shorthand at the required Company rates
WHAT WE OFFER
Aldar Education are a family of world-class, child centered, and innovative schools based in the UAE. We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package including medical cover, flights, housing, and free child school places. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training. Successful candidates will have access to a wide network of professionals and opportunities to both lead and contribute to training others as well as developing themselves. Aldar Education are keen to hear from like-minded, forward thinking school leaders who would welcome the challenge and opportunities that we have to offer.
Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.

Primary Location: UAE-Abu Dhabi

Job: Education

Organization: Abdulla Bin Otaiba Charter School

Schedule: Regular

Shift: Standard

Job Type: Full-time
Day Job

Job Posting: May 20, 2021, 12:56:26 AM

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