Operator In Remote Monitoring

Icare technology

Job Responsibilities:

Process information and ensure the return to normal operation of security systems.

Trigger the intervention of authorized persons in the event of an alarm or anomaly and of the competent services in the event of a positive resolution of doubt.

Regulate the organization of interventions.

Ensure the operation and security of the central monitoring station.

Receive and process communications.

In the event of an event, you listen to the interlocutor, question him, and reformulate his request in order to establish an observation of the situation, and qualify the nature and degree of urgency.

Manage alarm triggers associated with physical, audio or video verification.

Job Requirements:


Must have Diploma in Monitoring

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