Old Navy Jobs – Loss Prevention Agent

Job Description:

The Loss Prevention Agent is responsible for protecting the assets of the company, including the associates through prevention, awareness, communication and deterrence. The Loss Prevention Agent ensures the customer experience through providing a “Crime Free Store” by making safe apprehensions, deterring internal and external theft, as well as, assisting in providing a safe shopping experience. The Loss Prevention Agent is responsible for the timely training of all new hires on Loss Prevention policies and procedures. The Loss Prevention Agent will work closely with store management to increase Loss Prevention awareness, maintain operational excellence and minimize the overall losses.

Job Responsibilities:

• Participate in storewide and individual sales associate meetings.
• Audit compliance to physical security standards (EAS, leather locks, doors, etc.)
• Ensure Loss Prevention Awareness Center is current and up to date.
• Demonstrates and acts in accordance with Gap Inc. Purpose, Values and Behaviors
• Identify and report organized crime rings to the Organized Retail Crime Manager.
• Work with store personnel to identify inventory shortage opportunities and recommend solutions.
• Create and maintain awareness by promoting available resources (Code of Business Conduct Hotline, LP awareness center, etc.)
• Recover assets and / or make safe apprehensions following company apprehension policies.
• Recover assets and / or make safe apprehensions following company apprehension policies.
• Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM.
• Identify Associate theft and assist with internal investigations at the direction of Loss Prevention Manager, Loss Prevention
• Supervisor, District Loss Prevention Manager, and or Regional Loss Prevention Manager
• Audit compliance to company operational procedures.
• Complete all necessary Loss Prevention documentation

Job Requirements:

• Ability to evaluate circumstances and make timely decisions based on the company apprehensions guidelines.
• Must be able to communicate with all levels of staff and management.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Regular time and attendance is an essential function of the job.
• Excellent communication, written and verbal.
• General operating knowledge of retail CCTV systems
• Must be able to stand / walk sales floor for 8 hours at a time.
• Must be able to lift and carry 20lbs.

Qualification & Experience:

• 1-2 years or retail experience preferred.
• State certification required, where applicable
• High School diploma or equivalent desired.

Job Details:

Company: Old Navy

Vacancy Type: Full Time

Job Location: Austin, TX, US

Application Deadline: N/A

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