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Old Navy Hiring – Operations Manager

Old Navy

Job Description:

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

Job Responsibilities:

  • Ensure consistent execution of standard operating procedures.
  • Represent the brand and understand the competition and retail landscape.
  • Implement action plans to maximize efficiencies and productivity.
  • Own assigned area of responsibility.
  • Perform Service Leader duties.
  • Recruit, hire and develop highly productive Brand Associate and Expert teams.
  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
  • Leverage omni-channel to deliver a frictionless customer experience.
  • Ensure all compliance standards are met.
  • Promote community involvement.

Job Requirements:

  • Driven by metrics to deliver results to meet business goals.
  • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
  • Passionate about retail and thrive in a fast-paced environment.
  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
  • Able to utilize retail technology.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

Qualification & Experience:

  • A high school graduate or equivalent.
  • A current or former retail employee with 1-3 years of retail management experience.

Job Details:

Company: Old Navy

Vacancy Type: Full Time

Job Location: Petersburg, VA, US

Application Deadline: N/A

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