Viva HR Consultants
Job description / Role
Company: A renowned retail group of UAE.
Task & Duties
• Setting up Cisco and Fortinet routers, firewalls and other networking devices.
• Experience in Cisco IPT, VPN or Cloud Azure services (advantage)
• Troubleshooting and resolving issues related to Windows Servers & Cisco networking devices
• Installation & administration of Windows Servers, Microsoft Exchange 2010, Citrix Xenapp.
• Maintenance of all networking devices & systems
• Maintenance of VMware Servers and Network Storage Devices.
• Help in examination of servers & network equipment for smooth operations.
• Networking and connecting computers within the same organization to enhance communication
• Work with vendors to resolve technical problems with computing equipment and software.
• Handling escalated IT Service desk issues.
• Providing IT support services both for software and hardware.
• Testing of computers and ensuring that computer systems are functioning properly.
• Identifying and solving any problems that affect computer operating systems.
• Training staff and orienting them on how to use computer hardware and software systems
• Troubleshooting routine problems
• Carrying out other duties as you may be requested by management