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Network Operations Engineer

MigrationIT

Job Description

Job Information

    Industry

    Banking

    Work Experience

    1-3 years

    Salary

    7000 – 11000

    City

    Cairo

    State/Province

    Cairo

    Country

    Egypt

    Zip/Postal Code

    11311

Job Description

  • Monitoring and reviewing the operation activities for the real time payment systems to ensure high services and applications availability.
  • Perform the initial troubleshooting to solve issues that arise in the production environment, and escalate to second level support if needed.
  • Prepare appropriate documentation for problem & incident management to record all the problem or incident’s Symptom, root cause and resolution in order to be useful for future use and to ease the tracking.
  • Proceeding and monitoring End of Day procedure and ensure the end of day jobs are completed successfully or escalate to designated department in a timely efficient manner.
  • Monitoring ATMs operation activities and ensuring that ATM, Cash-in-Transit and Communication vendors’ meet the agreed SLA with Client’s Customers.


Requirements

  • 0-2 years of relevant Payment systems or Banking services- solutions support and software testing experience.
  • Bachelor’s degree in Computer Information Systems, Computer Science, or equivalent.
  • Understanding software development life-cycle
  • Any of the following gives a definite advantage: 1-Familiarity with Card Business and Payment systems. 2- Familiarity with ATM and POS Management and Transactions processing.
  • Strong English reading and writing communication skills, with an ability to express and understand complex technical concepts.
  • Ability to work in teams and has strong interpersonal skills and communication skills with the ability to step outside role confines and help teach and enable other team members.
  • Capable of working/using own initiative with minimal supervision.
  • Ability to work in working shift hours on coverage rotation.


Benefits

  • Medical
  • Social

To apply for this job please visit eg.indeed.com.

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