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M&T Jobs – Corporate Trust Operations Specialist

M&T Bank

Job Description:

Provides operational, analytical and reporting support to Corporate Trust business partners, clients and bondholders.

Job Responsibilities:

  • Analyze and interpret Corporate Trust account details and incoming documentation from internal business partners and bondholders to ensure timely and accurate transaction processing on the bondholder system of record.
  • Process new account setups, adjustments to existing accounts, transfers of ownership and/or payments through data entry for Corporate Trust customers, ensuring timeliness and accuracy of all work.
  • Research and resolve operational and/or calculation discrepancies in response from bondholders and business partners.
  • Partner with business and support colleagues including helping assess system functionality and determining solutions for special processing needs to provide an optimal and consistent client experience.
  • Ensure regulatory deadlines and department guidelines are met for operational processing to protect Company interests and retain and expand customer relationships.
  • Identify processing issues and opportunities for control improvements; work with managers and peers in improving processes for those approved to increase efficiency.
  • Communicate with bondholders and business partners in response to their inquiries.
  • Develop and maintain an understanding of the business to identify, investigate and resolve issues to contribute to sustained operational performance and positive client interactions.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Job Requirements:

  • Strong written and verbal communication skills
  • Securities knowledge
  • Detail-oriented
  • In lieu of a degree,
  • Associate’s degree and a minimum of 2 years’ relevant experience,
  • Financial services experience
  • Strong analytical skills
  • Strong organizational skills
  • Strong problem- solving skills
  • Bachelor’s degree or financial services internship
  • Ability to partner with various stakeholders
  • Strong interpersonal skills with ability to set examples for others
  • A combined minimum of 4 years’ higher education and/work experience, including a minimum of 2 years’ relevant experience
  • Ability to work under time constraints while maintaining accuracy

Job Details:

Company: M&T Bank

Vacancy Type:  Full Time

Job Location: Wilmington, DE, US

Application Deadline: N/A

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