M&T Bank
Job Description:
Provides operational, analytical and reporting support to Corporate Trust business partners, clients and bondholders.
Job Responsibilities:
- Analyze and interpret Corporate Trust account details and incoming documentation from internal business partners and bondholders to ensure timely and accurate transaction processing on the bondholder system of record.
- Process new account setups, adjustments to existing accounts, transfers of ownership and/or payments through data entry for Corporate Trust customers, ensuring timeliness and accuracy of all work.
- Research and resolve operational and/or calculation discrepancies in response from bondholders and business partners.
- Partner with business and support colleagues including helping assess system functionality and determining solutions for special processing needs to provide an optimal and consistent client experience.
- Ensure regulatory deadlines and department guidelines are met for operational processing to protect Company interests and retain and expand customer relationships.
- Identify processing issues and opportunities for control improvements; work with managers and peers in improving processes for those approved to increase efficiency.
- Communicate with bondholders and business partners in response to their inquiries.
- Develop and maintain an understanding of the business to identify, investigate and resolve issues to contribute to sustained operational performance and positive client interactions.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Job Requirements:
- Strong written and verbal communication skills
- Securities knowledge
- Detail-oriented
- In lieu of a degree,
- Associate’s degree and a minimum of 2 years’ relevant experience,
- Financial services experience
- Strong analytical skills
- Strong organizational skills
- Strong problem- solving skills
- Bachelor’s degree or financial services internship
- Ability to partner with various stakeholders
- Strong interpersonal skills with ability to set examples for others
- A combined minimum of 4 years’ higher education and/work experience, including a minimum of 2 years’ relevant experience
- Ability to work under time constraints while maintaining accuracy
Job Details:
Company: M&T Bank
Vacancy Type: Full Time
Job Location: Wilmington, DE, US
Application Deadline: N/A
