Manager Talent Acquisition – Talabat – القاهرة

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!

Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Role Summary

Responsible for partnering with People Operations, Business and Recruiting colleagues to identify and qualify candidates and drive the recruitment process from onset through offer.

What’s On Your Plate?

  • Plan and participate in strategic planning meetings with key business partners to understand current and upcoming requirements in order to build a plan on how to effectively recruit for positions within your area of responsibility.

  • Ownership of the entire recruitment process including requisition approval, hiring manager briefing, job advertising, candidate sourcing, application review, candidate screening, interview strategy and offer process.

  • Leverage relevant advertising resources to create awareness and attract qualified applications for key roles within your area of responsibility.

  • Leverage candidate databases (internal and external) to identify prospective candidates to create awareness and invite them to apply for open positions including cold calling prospects.

  • Build and maintain candidate pools of strong candidates and new prospective candidates within the functional area that your support.

  • Conduct weekly check-ins with active candidates and hiring managers throughout the entire recruiting process for each role.

  • Support planning and gathering information for quarterly review meetings with key stakeholders that will provide an overview of recruiting achievements as well as opportunities to improve hiring performance moving forward.

  • Partner with recruiting and sourcing colleagues to share candidates and jobs to encourage a collaborative hiring process.

  • Utilize recruitment systems effectively following key standards, documenting key actions and ensuring all data is accurate for reporting purposes.

  • Support additional recruitment initiatives as needed.

Skill Requirements:

  • Ability to multi-task and prioritize workload in a fast paced environment.

  • Strong interpersonal and relationship building skills.

  • Strong written and verbal communication skills.

  • Ability to manage change and influence hiring behavior.

  • Ability to set clear goals and deliver into key objectives with minimal supervision.

  • Good ability to understand business needs and assess talent against those needs.

  • Independently able to perform the responsibilities of the job and makes decisions with minimal supervision.

  • Shows courage to express ideas and to challenge the status quo within the TA organization and the business.

  • Demonstrated ability to push back/influence the business to drive best hiring practices.

  • Understands how to navigate challenges independently.

  • Ability to think critically and formulate opinions and strategies to solve challenges.

  • Consistently displays curiosity by asking questions and identifying ways to make improvement to better TA processes.

  • Demonstrated ability to pick up new tasks quickly and independently.

  • Process improvement mindset to think beyond the current state towards what could be and independently brings forward solutions.

What did we order?

  • Minimum of 7 years’ experience in talent acquisition ideally within a fast paced inhouse tech agency

  • Track record for delivering high impact customer experiences and implementing new solutions to support their business area.

  • Track record of driving recruiting initiatives (i.e. proactive recruiting, internal recruiting, diversity, etc) and achieving goals.

  • Demonstrated ability to drive holistic recruitment strategy (i.e. employer branding, social recruiting, etc.)

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