Manager (Procurement Practice) – Boutique Consulting Firm – UAE/KSA

Job description / Role

The Customer Relationship Lead is a single point of contact appointed to manage all procurement needs for defined stakeholder areas. The lead ‘owns’ the relationship with their stakeholders and suppliers/contractors.

The main objective of this role is to ensure their stakeholder’s satisfaction. The remit of the lead covers category planning, sourcing, implementation, and supplier management.
They are primarily leaders and managers who draw in resources to deliver specific requirements.

Key Responsibilities:
• Operates as the single point of contact for all matters required by direct stakeholders
• Build and maintain sustainable relationships with stakeholders
• Manages all initiatives and requirements from customers making sure that timelines and objectives are met
• Communicates frequently and effectively with stakeholders to update progress of all initiatives and gather feedback
• Advices and influences senior stakeholders on potential solutions to their requirements
• Develops category strategy and a pipeline roll-out programs, engaging effectively with stakeholders (demand forecasting) and the market
• Implement category strategy through sourcing initiatives and supplier management to generate value and achieve procurement targets
• Negotiates technical and commercial terms with suppliers (as and when required based on the importance of the package of work) to ensure stakeholders’ needs are met and the best value for the requirement
• Requests and allocates resources to initiatives in order to deploy category strategy and supplier management activities
• Leads cross-functional teams to manage the implementation of the category strategy
• Manages and is accountable for the quality and timeliness of critical deliverables and communications
• Forecasts, tracks key account metrics, and implements actions to ensure targets are met
• Manages and is accountable for supplier relationships in its area of scope. This includes: Contract Management, Performance Management and Strategic Relationship Management