Management Support Specialist

Qatar Airways

About the role:

You will be managing and coordinating special assignments from senior management, takes inputs of the work-in-progress, finalise and present the operational studies to management, managing constraints to ensure on time delivery of assignments with maximum effectiveness. Manage and represent the QAS management office by providing excellent standard support in day-to-day operations. Promote the highest standards of corporate values through correspondence.

  • Provides specialist level business documentation support, including report writing, management presentation creation and perform the operational analysis studies.
  • Manage the relevant assign operational and business meetings, working groups, ensuring action points, follow ups and agreed actions are documented, included in weekly assignment tasks and communicated to all internal and external stakeholders as necessary.
  • Work with HOD / Line managers for operational stats and clear information on operational scope in order to perform forecasting and other analysis. Provide the feedback and recommendation to SVP based on facts and analysis.
  • Manage and coordinate special projects, takes inputs of the work-in-progress and escalates any relevant issues to SVP in order to provide effective solutions to problems raised.
  • Responds to queries and requests for information and assistance, interprets and explains procedures and policies pertaining to internal inquiries of management.
  • Participates in developing an excellent understanding of the business environment, internal organisation process and ways of working with all operational and support departments.
  • Escalates any relevant issues to concerned departments/stakeholders in order to provide effective solutions to problems and build strong working relationships with external customers and internal departments.
  • Acts as first point of contact and provides key liaison with the main stakeholders within the business and externally to QR Group.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible


About you:

  • An ideal candidate will have a minimum of Bachelor’s Degree and 4 years of job-related experience
  • Proven experience of demonstrating flexibility to meet the changing demands of the business.
  • Preferably with Airline/Airport/Airport Ground Handling experience
  • Command of English language
  • Should have a background in mathematical skills/ engineering /information Technology
  • Strong analytical and detail-oriented aptitude, high degree of accuracy is required.
  • Advanced research and analytical skills.
  • Interpersonal skills with focus on problem resolution required.
  • Ability to multi-task efficiently and effectively to meet given time parameters. Ability to communicate with all levels of an organization. Ability to manage time effectively, set priorities and meet deadlines.
  • Must possess a strong, decisive and collaborative leadership style.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

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