Logistics Manager

Al Futtaim Group

Job Description

Logistics Manager | Retail | IKEA

Overview of the role

Lead the in-store logistics division and all logistics and stock operations to maintain customer satisfaction at the highest standard in all sales channels by ensuring a consistent availability of high quality offer at the lowest possible cost.


What you will do

  • Lead & manage In-store Logistics operations for IKEA store and ensure all operational objectives/metrics are delivered, including: quality, quantity, cycle time, and cost, through development and execution of tactical and operational initiatives.
  • Ensure that systems and methods stated in IKEA Concept documentation are implemented in the areas of responsibility.
  • Work actively on optimizing the cost of goods.
  • Ensure that the ordering process of the store is working at all stock levels and that all goods in the store are in line with the sales pattern.
  • Ensure the store is delivering a high-service level to customer and maintaining a health stock balance to avoid overstock and out-of-stock situations.
  • Maintain the function’s manpower cost budget.
  • Ensure that safety and security guidelines are implemented in the store and SOPs are followed properly in the division.
  • Develop the competency level of all managers and co-workers in the Logistics function.
  • Support the store by covering peak days as a Duty Manager.

Required skills to be successfulStrong analytical and tactical planning abilitiesExcellent communication skills.Build strong working relationships.Coaching & training skills.Leadership abilitiesMotivate coworkers for efficient work and develop the organization. What equips you for the roleMinimum of 5 – 7 years retail management experience, goods-flow/supply chain management preferred.Highly developed understanding of retail operations. 

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