Kohl's
Job Description:
Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Work with the latest technology and innovative solutions. Kohl’s offers flexible scheduling and we train and develop the most talented, motivated teams around.
Job Responsibilities:
- Solicits, opens and activates Kohl’s Charge applications and loyalty programs
- Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests Credit, Explains Savings, Asks to
- Complete the Survey and Thanks the Customer
- Ensures that all cash handling procedures are done in accordance to policy and procedure
- Able to learn and adapt to current technology to assist customer needs
- Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes We Can” policy efficiently resolving customer’s questions and requests
- Complete transactions accurately and efficiently while engaging customers
- Flexible and willing to cross-train and work in other areas of the store, as needed
- Delivers the highest level of customer service through effective problem solving
Job Requirements:
Qualification & Experience:
- Adherence to Kohl’s policy and procedures
- Effective verbal and written communication skills
- Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
- Basic math and reading skills, legible handwriting and attention to detail
- Regular attendance
- Ability to work as part of a team and interact effectively with others
- Ability to lift 50 pounds on an occasional to frequent basis
Job Details:
Company: Kohl’s
Vacancy Type: Full Time
Job Location: Fresno, CA, US
Application Deadline: N/A
