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Kids Club Attendant

Work Locations

:

Waldorf Astoria Ras Al Khaimah
Vienna Street
Ras Al Khaimah 99999
This position is responsible for overall care, hospitality and service given to our younger guests (3-12) throughout their stay, to create unforgettable memories of their holidays and specifically in assisting the Kids Club Activities, toddler’s daytime child minding service, baby-sitting and hosting at the Kids Club.

What will I be doing?

· Follow pre-opening, opening, closing and post-closing operational procedures at the Kids Club

· Welcome families and register children at the Kids Club , handling reservations and payments, up-selling the Kids Club services and performing related administrative duties.

· Organize and accompany children activities according to the Kids Club concept, always providing safe care and a personalized and intuitive service.

· Handling kids club consumables and mershandising stock, managing available material

· Coordenate in-room entertainment game rental with Concierge

· Assist with creating the Kids Club stories and preparing taylor made exepriences for Kids

· Assit on organizing kids experiences with other departments

· Assist on coordenating child amenities and Kids Club gifts

· Personalized child minding services (evenning baby-sitting and toddler’s daytime service)

· Organizing and accompanying the Kids Club outdoor activities, swimming-pool activities and kids sports

· Using CRM tool, observing young guests’ special requests and preferences

· Request the Kids Club cleaning or maintenance when necessary

What are we looking for?

A Kids Club Attendant serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • High School Graduate or equivalent required
  • Must maintain a neat, clean and well-groomed appearance
  • Intermediate English language skills
  • Basic computer knowledge
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous customer service experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Schedule

: Full-time

Brand : Waldorf Astoria Hotels & Resorts

Shift

: Day Job

Job Level

: Team Member

Potential Benefits : Housing, Transport, Additional benefits as per company policy

Job

: Spa, Health Club, Recreation

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