Key Room Attendant

Hotel Overview:

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.

Key Room Attendant

Ensuring we provide the highest level of cleanliness in our Guestrooms and Public Areas.


  • Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc., as per Fairmont standards.
  • Maintain proper usage of cleaning supplies and equipment
  • Take accurate room status reports at the end of the shift
  • Inspect all rooms assigned including show rooms.
  • Keep linen closets, supply closet and landing organized and clean.
  • Empty vacuum cleaner each time it is nearly full
  • Reports any problems or questions to Supervisor assigned to your floor
  • Offer assistance to guest and colleagues in a courteous manner.
  • Use hands to lift, carry, or pull objects that may be heavy.
  • Understand simple instructions, learn simple procedures and techniques.
  • Perform routine work or the same task daily.
  • To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
  • To call room service for removal of trays/trolleys.
  • To report instantly and turn over to security any lost and found items.
  • To be responsible for reporting any rooms which do not require service, DND, not slept in on assigned floor.
  • To report to Floor Housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
  • To report any equipment malfunctioning.
  • To report any suspicious persons to Housekeeping office or security.
  • To report anything which may be a Health & Safety hazard
  • Maintain excellent grooming and uniform standards.
  • Read, Understand and follow all department policies.


  • High School diploma, vocational training and/or 1 year work experience.
  • Fluent in English (written & verbal) essential.
  • Previous experience in luxury hotel environment
  • Friendly and pleasant disposition with people interaction skills.
  • High level of personal cleanliness and grooming.
  • High level of energy, with a great eye for details
  • Natural leader, and an independent personality

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

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