
Joanns
Job Description:
The Key Holder’s responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Key Holder will also assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business. The Key Holder will also embody characteristics and perform duties of Brand Ambassador, Operational Excellence, Business Acumen, and Inspirational Leader.
Job Responsibilities:
- Works with store management to identify opportunities to drive the business and increase sales/profit
- Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail
- Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency
- Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision
- Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events
- Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand
- Assists leadership in minimizing shrink in the store by ensuring policy and procedure compliance including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management
Job Requirements:
- Must be 18 years or older and have a high school diploma or equivalent
- Available to work a flexible schedule, including days, evenings, weekends and holidays
Qualification & Experience:
- 1+ years of supervisory experience in a customer centric environment
Job Details:
Company: Joanns
Vacancy Type: Part Time
Job Location: Irvine, CA, US
Application Deadline: N/A
.net