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Reporting to the Customer Helper Supervisor Teams, our Passenger Service Agent – Customer Helpers provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start.
- Supporting our customers throughout their journey through the airport
- Greeting our customers as they arrive back at the airport from their holiday.
- Welcoming our customers as they arrive at the airport and helping them with any queries.
- Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.
- Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
- Assisting our customers at our check-in desks and self-service check in kiosks, issuing boarding passes and following safety and security procedures.
Qualification & Experience:
- You will also be required to have excellent communication skills (English – written and verbal), provide a full 5 year employment/education and address history, satisfactory criminal record checks and a valid photo ID.
- Successful candidates will already be demonstrating Role Model behaviors.
- With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach.
Vacancy Type: Full Time
Job Location: London, England,UK
Application Deadline: N/A
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