Intake Specialist – FIRE (Part-time) Lawrenceville/Pittsburgh, PA

Goodwill of Southwestern Pennsylvania

Company Description

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

Job Description

As the FIRE Intake Specialist you would work with individuals and/or couples who are referred to Goodwill to assist them in being enrolled in the Fatherhood FIRE program. Along with being responsible for completing all initial paperwork and collecting all documentation needed for enrollment. You would be the initial point of contact for our participants.  Building rapport and developing trust will be critical aspects of this position. Also you would work closely with case manager and other program staff to ensure continuity of services. Intakes will be a mix between in-person and remote, and can vary depending on department need.

Duties include but not limited to:

  • Obtain all required and necessary client documents to determine appropriate program and eligibility.
  • Enter and modify electronic data pertaining to applicants in a central data base in a timely manner.
  • Coordinate with applicants and referral sources to arrange initial intake and eligibility meetings


  • High School Diploma or Equivalent and Two years relevant work experience required.

Additional Information

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