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IBM Careers – Enterprise Architect

IBM

Job Description:

At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.

Job Responsibilities:

  • Strong understanding on Cloud capabilities within a modern Contact Centre
  • Enterprise Architect with delivery experience of technology within Contact Centres
  • Team player, can work well in teams
    Experience with Market leading technologies such as Genesys, Amazon Connect or others
  • Awareness of the security considerations and implications when clients migrates from legacy to modern infrastructure
  • Understanding of how key NLP/NLU and automation technologies complement the Contact Centre and integrate to provide a cutting edge customer experience

Job Requirements:

  • Stakeholders engagement with technical and business client set
  • Ownership of the functional and non-functional requirements of the solutions being implemented

Qualification & Experience:

  • Technical/team leadership and architectural ownership of multi-million pound programmes

Job Details:

Company: IBM

Vacancy Type: Full Time

Job Location: London, England

Application Deadline: N/A

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