Job Purpose: JOB PURPOSE To provide and deliver comprehensive administration support at every touchpoint in the employee’s lifecycle. General accountabilities 1. Responsible for day-to-day people experience operation. 2. Deliver a consistently high-level quality customer service and communication to internal and external customers/stakeholders. Liaise with relevant stakeholders to meet defined work goals. 3. Execute all HR- assigned activities in a timely manner in compliance with the latest policies and processes, standard operating procedures, and instructions. Ensure confidentiality is maintained at all times. 4. Familiarization with the HR systems and data landscape at a level appropriate / required to perform processes and complete tasks with quality and accuracy. 5. Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices, and cost reduction in various touchpoints in the employee’s lifecycle to improve the quality of the people’s experience. 6. Maintenance of accurate reporting on HR activities and ad-hoc reporting whenever required. Specific accountabilities – Join and welcome to our world ( Recruitment & Onboarding) – Provide administrative support to the talent acquisition team on recruitment-related items such as:- screening applicants, coordinating interviews, creating and managing job requisitions, and supporting with the creation of offers in the system. – Administer and score profiles of all types of psychometric tests in accordance with testing standards and procedures, keeping always in mind the correctness and accuracy of score and profiles generated. – Delivers customized on boarding process and orientation that facilitate a positive candidate experience. – In our world – Process all transactional activities of the employee life cycle within the Service Level Agreements. – Provide high-quality, consistent HR guidance, support, and resolution to managers and employees with a focus on people experience. – Investigate, acquire and check all relevant documents to process any transactions.
Qualifications & Experience: MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS Qualification 12 Years of schooling or equivalent Experience 3+ years of experience in Human resources covering recruitment, shared services, on boarding off boarding. Knowledge/skills: – Comprehensive knowledge in HR administrative procedures, interviewing techniques and experience in handling recruitment projects, joining formalities, offboarding or in a shared services environment covering all aspects of employee lifecycle. – PC literate and proficient in MS Office package – Strong quality orientation and organization skills. – Excellent English communication skills (written and verbal), Arabic language is an advantage. Other languages besides English: 1. Arabic 2. Hindi/Urdu Leadership Role No Safety Sensitive Role: No This role is for 1 year temporary contract opportunity.