Hostess

Job description / Role

– Schedules dining reservations and arranges parties or special services for diners and and inform the Manager for him to coordinate the needed preparations
– Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter/waitress to serve them
– Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness
– Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive
– Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete