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Hostess

Foodmark UAE

Job Description

As a hostess you will be responsible to cheerfully greet guests, take them to their table and provide them with a menu. The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant and hence a pleasant personality is most important.

Key Accountabilities:
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name

Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

Answer incoming calls to the restaurant and provide appropriate service

Manage the flow of Guests into the Restaurant area, provide accurate wait times to incoming Guests if appropriate

Tend to special Guest needs and requests such as elderly guests and children.

Observant to Guests’ needs throughout dining experience to ensure they receive high quality service.

Knowledge, Skills & Experience

Education

Undergraduate/Master’s Degree.

Language

English – Mandatory

Arabic – Beginner / intermediate

Job Experience

2-6 years of experience.

Technology

Basic MS office, Excel skills and PPT

Others

Customer Service.

People Skills.

Professionalism.

High Energy.

Qualifications

Job Description

As a hostess you will be responsible to cheerfully greet guests, take them to their table and provide them with a menu. The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant and hence a pleasant personality is most important.

Key Accountabilities:
Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name

Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff

Answer incoming calls to the restaurant and provide appropriate service

Manage the flow of Guests into the Restaurant area, provide accurate wait times to incoming Guests if appropriate

Tend to special Guest needs and requests such as elderly guests and children.

Observant to Guests’ needs throughout dining experience to ensure they receive high quality service.

Knowledge, Skills & Experience

Education

Undergraduate/Master’s Degree.

Language

English – Mandatory

Arabic – Beginner / intermediate

Job Experience

2-6 years of experience.

Technology

Basic MS office, Excel skills and PPT

Others

Customer Service.

People Skills.

Professionalism.

High Energy.

Primary Location: United Arab Emirates

Job: Landmark Hospitality Front of House

Organization: Foodmark UAE

Schedule label /الجدول الزمني: Regular

Shift: Standard

Job Type: Full-time

Day Job

Job Posting/نشر تسمية الوظيفة: Jan 7, 2023, 8:44:26 AM

To apply for this job please visit www.glassdoor.com.

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