Meshico Group

Job description / Role

– Greeting guests as they enter, and putting them on a waiting list as necessary.
– Providing guests with menus and answering any initial questions.
– Seating guests at tables or in waiting areas.
– Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of -customers.
– Engaging with guests to ensure they’re happy with food and service.
– Responding to complaints and helping to resolve them.
– Answering phone calls, taking reservations and answering questions.
– A knowledge of the menu.
– Helping out with other positions in the restaurant as needed.
– Providing great customer service.

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