H-E-B
Job Description:
As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.
Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Job Responsibilities:
- Loads/ unloads / moves heavy, bulky products to support eCommerce order selection
- Maintains standards for safety and sanitation
- Packages / transports/ loads groceries, merchandise from the Store to customer’s vehicle
- Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains / stocks bag areas
- Organizes / cleans / prepares prep areas, wareroom, and sales floor for incoming trucks
- Minimizes shrink through careful handling of product
- Achieves productivity standards
- Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
- Uses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers
- Provides superior customer service; answers product-related questions, locates products, and helps Customers as needed
Job Requirements:
- Communication skills
- Ability to use material-handling equipment and maintain license
- Minimum age 18 (mandatory)
- High school diploma, or equivalent
- Ability to prioritize and handle cross-functional tasks
- advanced customer service skills; ability to work in a fast-paced environment
- a high school diploma
- Advanced customer service skills
- Ability to work a flexible schedule
Job Details:
Company: H-E-B
Vacancy Type: Part Time
Job Location: Harlingen, TX, US
Application Deadline: N/A
