Supervise and participate in activities of waiters and waitresses.
Greets, receive and conducts guests to table, present menu, suggest courses and appropriates wines and answers question regarding food preparation.
Takes orders and relay some to waiters and waitresses.
Performs the cashiering functions.
To provide a courteous, professional, efficient and flexible service at all times, following the hotel F&B operation standards manual.
To perform opening and closing procedures established for the respective outlet as assigned.
To monitor operating supplies and reduce spoilage and wastage.
To report guest complaints or problems to outlet supervisor / Assistant Manager and Manager if no immediate solution can be found and assure follow up with guests.
To be entirely flexible and adapt to rotate within the different sub sections of the F&B Department or any other Department of the hotel as assigned.

Head Waiter / Waitress

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